Terms of Use These Terms of Use (“Terms”) apply to your access and use of this website, or the applications and other online products and services (collectively, our “Services”) provided by The Cloud Factory EMEA Ltd. (“The Cloud Factory” or “we”). By accessing the The Cloud Factory website or by downloading The Cloud Factory’s application, you agree to these Terms. If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 15, do not access or use our Services. If you have any questions about these Terms or our Services, please contact us at hello@tcf.cloud 1. Description of Services The Cloud Factory Backip-as-a-Service is an application based software that helps backup data or files on Azure based cloud storage. 2. Eligibility You must be at least 13 years of age to access or use our Services. If you are under 18 years of age (or the age of legal majority where you live), you may only access or use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in connection with our Services. If you are accessing or using our Services on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms. 3. User Accounts and Account Security You will need to use your credentials (e.g., username and password) from a third-party online platform to access some or all of our Services. You must maintain the security of your third party account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account. 4. Privacy Please refer to our Privacy Policy 5. User Content Our Services may allow you and other users to create, post, store and share content, including messages, text, photos, videos, software and other materials (collectively, “User Content”). User Content does not include user-generated filters. Except for the license you grant below, you retain all rights in and to your User Content, as between you and The Cloud Factory. Further, The Cloud Factory does not claim ownership of any User Content that you post on or through the Services. 6. Prohibited Conduct and Content You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and you are solely responsible for your conduct while accessing or using our Services. You will not: Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user’s account without authorization from that user and The Cloud Factory; Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms. You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store or share any User Content that: Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party’s consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose The Cloud Factory or others to any harm or liability of any type. In addition, although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason. 7. Limited License; Copyright and Trademark Our Services and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, page headers, button icons, scripts, service marks, logos, slogans, filters, usergenerated filters and other content contained therein (collectively, the “The Cloud Factory Content”) are owned by or licensed to The Cloud Factory and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, The Cloud Factory and our licensors reserve all rights in and to our Services and the The Cloud Factory Content. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services and The Cloud Factory Content for your own personal use; however, such license is subject to these Terms and does not include any right to: (a) sell, resell or commercially use our Services or The Cloud Factory Content; (b) copy, reproduce, distribute, publicly perform or publicly display The Cloud Factory Content, except as expressly permitted by us or our licensors; (c) modify the The Cloud Factory Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services or The Cloud Factory Content, except as expressly set forth in these Terms; (d) use any data mining, robots or similar data gathering or extraction methods; or (e) use our Services or The Cloud Factory Content other than as expressly provided in these Terms. Any use of our Services or The Cloud Factory Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted under these Terms. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the The Cloud Factory Content. 8. Feedback Any questions, comments, suggestions, ideas, original or creative materials or other information you submit about The Cloud Factory or our products or Services (collectively, “Feedback”), is non-confidential and will become the sole property of The Cloud Factory. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to Feedback and will be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. 9. Indemnification To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless The Cloud Factory and each of our respective officers, directors, agents, partners and employees (individually and collectively, the “The Cloud Factory Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of our Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with our Services. You agree to promptly notify The Cloud Factory Parties of any third party Claims, cooperate with The Cloud Factory Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the The Cloud Factory Parties will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and The Cloud Factory or the other The Cloud Factory Parties. 10. Disclaimers We do not control, endorse or take responsibility for any User Content or third-party content available on or linked to by our Services. Your use of our Services is at your sole risk. Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, The Cloud Factory does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While The Cloud Factory attempts to make your access to and use of our Services safe, we cannot and do not represent or warrant that our Services or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services. 11. Limitation of Liability The Cloud Factory and the other The Cloud Factory Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits, even if The Cloud Factory or the other The Cloud Factory Parties have been advised of the possibility of such damages. The total liability of The Cloud Factory and the other The Cloud Factory Parties, for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the amount paid, if any, by you to access or use our Services. The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of The Cloud Factory or the other The Cloud Factory Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 12. Release To the fullest extent permitted by applicable law, you release The Cloud Factory and the other The Cloud Factory Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release. 13. Transfer and Processing Data Transfer and storage of information about you is governed by our Privacy Policy. 14. Dispute Resolution; Binding Arbitration Please read the following section carefully because it requires you to arbitrate certain disputes and claims with The Cloud Factory and limits the manner in which you can seek relief from us. You and The Cloud Factory agree that any dispute arising out of or related to these Terms or our Services is personal to you and The Cloud Factory and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND The Cloud Factory WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM. You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 15 by notifying The Cloud Factory in writing. 15. Governing Law and Venue These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of Mauritius. 16. Changes to these Terms We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms to our Services and update the “Last Updated” date above. We may also attempt to notify you by sending an email notification to the address associated with your account, if any, or providing notice through our Services. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of our Services after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using our Services. 17. Electronic Communications By [creating a The Cloud Factory account][accessing or using the Services], you also consent to receive electronic communications from The Cloud Factory (e.g., via email or by posting notices on our Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. 18. Termination We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services. 19. Severability If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. 20. Miscellaneous These Terms constitute the entire agreement between you and The Cloud Factory relating to your access to and use of our Services. The failure of The Cloud Factory to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.