Highspot, Inc.

TERMS OF USE

Last Updated: March 4, 2014

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE HIGHSPOT, INC. (“HIGHSPOT”, “WE” OR “US”) SERVICES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS OF USE, DO NOT USE THE SERVICES (AS DEFINED BELOW).

These terms and conditions of use (“Terms of Use”) apply to your access to, and use of, the Highspot storage, searching and sharing services (the “Solution”), the Highspot Web site located at https://www.highspot.com/ (the “Site”), any written or electronic documentation provided or made available by Highspot (the “Documentation”) and any software provided or made available by Highspot (the “Software” and together with the Solution, the Site and the Documentation, and all updates, modifications and improvements to the foregoing, the “Services”). These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Highspot, or its subsidiaries or affiliates, for products, services or otherwise, including without limitation the Highspot Terms of Sale. If you are using the Services on behalf of any entity, you are agreeing to these Terms of Use for that entity and represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf (in which case, “you” and “your” will refer to that entity) unless that entity has a separate agreement for subscription services with Highspot, in which case the terms of that agreement will govern your use of the Services.

Highspot reserves the right to change or modify any of the terms and conditions contained in these Terms of Use or any policy or guideline of the Services, at any time and in its sole discretion by providing notice that these Terms of Use have been modified. Such notice may be provided by sending an email, by posting a notice on the Site, by posting the revised Terms of Use on the Site and revising the date at the top of these Terms of Use or by such other form of notice as determined by Highspot. Your continued use of the Services following the posting of the revised Terms of Use or other notice of such changes will constitute your acceptance of such changes or modifications. Otherwise, any changes or modification will be effective within thirty (30) days of the posting of the revised Terms of Use on the Site unless you (1) notify Highspot within such thirty (30) day period that you do not agree to the changes and (2) cease using the Services. Therefore, you should review these Terms of Use whenever you access or use the Services and at least every thirty (30) days to ensure that you understand the Terms of Use that apply to your access to use of the Services. In the event that you have any questions regarding these Terms of Use or any questions or comments regarding the Services, please contact help@highspot.com.

Please note that Highspot doesn’t provide warranties for the Services. These Terms of Use also limits our liability to you. Please see Sections 20 and 21 for details.

Access to and Use of the Services

You may access and use the Services only in compliance with these Terms of Use and applicable laws.

In the event that a third party, such as your employer, created your account or pays for your account under a subscription service, that party will have certain rights to your account, including the right to manage your account, reset your password, suspend or cancel your account, view your account activity, and read and/or store Content in your account. If you are an individual user of the Services, and the domain of the primary email address associated with your account is owned or controlled by an organization and was assigned to you in connection with your employment or similar relationship with the organization, and that organization establishes a subscription service with Highspot and adds your account to such subscription service, then your account may become subject to the subscription service between Highspot and such organization and controlled by such organization.

Before you may access and use the Services, you will need to register with Highspot and create an account. When creating your account, you must provide and maintain up to date, accurate and complete information about you as may be requested during the registration process. You may not access any other member’s account and you may not authorize any third party to access your account or use the Services on your behalf. Each Highspot account may only be used by a single person. You agree to contact Highspot immediately in the event of any suspected or actual misuse or breach of security or unauthorized use of your account. You are solely responsible for your account activity and you must keep your account and passwords confidential and secure. Highspot is not responsible or liable for any loss or damage arising from any unauthorized use of your account.

By creating an account with Highspot and providing Highspot your email address, you agree that Highspot may use your email address to send you notices and information regarding the Services, including notices regarding violations of these Terms of Use, updates, changes to features of the Services and special offers, or notices required by law. You may opt out of receiving certain Services-related notices by changing your account settings.

You agree not to use the Services to harm, threaten, or harass another person, organization, or Highspot. In addition, you agree not to: damage, disable, overburden, or impair the Services (or any network connected to the Services); resell or redistribute the Services or any part of it; use any unauthorized means to modify, reroute, or gain access to the Services or attempt to carry out these activities; or use any automated process or service (such as a bot, a spider, or periodic caching of information stored by Highspot) to access or use the Services. You also agree that you will not and will not encourage or assist any third party to:

Privacy Policy

Please refer to our Privacy Policy for information on how Highspot collects, uses and discloses personally identifiable information from its users.

Content

You are solely responsible for any and all data, documents, files, text, audio, video, images or other content or materials that you deliver, upload to or make accessible in the Solution (“Content”) and Highspot will not review, share or distribute any Content except to the extent necessary to provide and upgrade the Services or as may be required by law.

Except for material that we license to you, we don’t claim ownership of any Content that is transmitted, stored, or processed in your account(s). We also don’t control, verify, or endorse the Content that you or others make available on the Services.

You hereby grant Highspot a non-exclusive license to use, modify, adapt, reproduce, distribute and display your Content, but solely to the extent necessary to provide the Services or as otherwise permitted by these Terms of Use.

You represent and warrant that: (a) you have all the rights in the Content necessary for you to use the Services and to grant the rights in this Section, and, (b) the storage, use or transmission of the Content will not violate these Terms of Use or applicable laws.

You agree that you will: (a) promptly address and respond any notices or claims relating to the Content; and (b) maintain appropriate security, protection and backup copies of the Content, which may include, your use of additional encryption technology to protect the Content from unauthorized access. Highspot will have no liability of any kind as a result of the deletion of, correction of, destruction of, damage to, loss of or failure to store or encrypt any Content.

You will immediately notify Highspot in writing of any unauthorized use of (a) any Content (b) your account, or (c) the Services and you agree to take reasonable steps to terminate such unauthorized use. Upon Highspot’s reasonable request, you will cooperate with and provide assistance to Highspot in connection with any such unauthorized use.

Highspot reserves the right to block or otherwise prevent delivery of any Content if, in Highspot’s sole discretion, such Content violates these Terms of Use.

The Solution includes certain functionality that allows you to control access to your Content. Please review your account settings prior to using and accessing the Solution and make any modifications that you deem necessary or appropriate to control access to your Content by third parties.

We retain the right to block or otherwise prevent delivery of any Content to or from the Service as part of our efforts to protect the Services, protect our customers, or stop you from breaching these Terms of Use. The technology or other means we use may hinder or disable your use of the Services.

Content Stored in the United States

The Services are provided from the United States. By using and accessing the Services, you understand and consent to the storage and processing of the Content and any other personal information in the United States. Highspot reserves the right to store and process personal information outside of the United States, and will use commercially reasonable efforts to provide you with at least thirty (30) days notice of any such changes in the storage or processing location.

Payments for Services

All sales of subscription services are governed by Highspot’s Terms of Sale. Please refer to our Terms of Sale for the terms, conditions and policies applicable to your purchase of subscription services from Highspot.

Software

If you receive or access Software from us, its use is governed by the license terms that you must accept in order to use the Software. In the event that no license is presented to you, these Terms of Use will apply.

We may automatically monitor your version of the Software. We may also automatically download to your computer or device new versions of the Software.

Any Software is licensed, not sold. Unless we notify you otherwise, the Software license ends when your use of or access to Services ends for any reason. When your use or access to the Services ends, you must promptly uninstall the Software, or we may disable it. You must not work around any technical limitations in the Software. We reserve all other rights to the Software.

Proprietary Rights

Except for your User Content, Highspot or its licensors own and reserve all right, title and interest in and to the Services and its materials, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio and videos used to provide the Services. No title to or ownership of any proprietary rights related to the Services is transferred to you pursuant to these Terms of Use. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any materials or content accessible on or through the Services. All rights not explicitly granted to you are reserved by Highspot. In the event that you provide comments, suggestions and recommendations to Highspot with respect to the Service (including, without limitation, with respect to modifications, enhancements, improvements and other changes to the Service) (collectively, “Feedback”), you hereby grant to Highspot a world-wide, royalty free, irrevocable, perpetual license to use and otherwise incorporate any Feedback in connection with the Services.

Copyright and Limited License

Unless otherwise indicated in the Services, the Services and all content and other materials included in the Services, including, without limitation, the Highspot logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Highspot Materials”) are the proprietary property of Highspot or its licensors or users and are protected by U.S. and international copyright laws.

Repeat Infringer Policy

In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, Highspot has adopted a policy of terminating, in appropriate circumstances and at Highspot’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. Highspot may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Copyright Complaints

If you believe that anything on or in the Services infringes upon any copyright which you own or control you may file a notification of such infringement with our Designated Agent as set forth below.

Name of Agent Designated to Receive Notification of Claimed Infringement: DMCA Copyright Agent

Full Address of Designated Agent to Which Notification Should be Sent: 2401 Fourth Avenue, Suite 800, Seattle, WA, 98121

Telephone Number of Designated Agent: (206) 535-2855

Facsimile Number of Designated Agent: (206) 535-2865

E-Mail Address of Designated Agent: legal@highspot.com

Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification.

You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

Trademarks

Highspot, the Highspot logos and any other Highspot product or service name or slogan contained in the Services are trademarks of Highspot, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Highspot or the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing ” Highspot ” or any other name, trademark or product or service name of Highspot without our prior written permission. In addition, the look and feel of the Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Highspot and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned in or used in connection with the Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

Third Party Services and Content

The Services may contain features and functionalities linking you or providing you with certain functionality and access to third party content, including Web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole. Highspot does not control, endorse or adopt any third party content and makes no representation or warranties of any kind regarding the third party content, including without limitation regarding its accuracy or completeness. You acknowledge and agree that Highspot is not responsible or liable in any manner for any third party content and undertakes no responsibility to update or review any third party content. Similarly, we are not responsible for any third party content you access with the Services, and you irrevocably waive any claim against us with respect to such sites and third-party content. Highspot shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. You should undertake any investigation you deem necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You are solely responsible for your dealings with any third party related to the Services, including the delivery of and payment for goods and services. Should you have any problems resulting from your use of any third party services, or should you suffer data loss or other losses as a result of problems with any of your other service providers or any third-party services, we will not be responsible unless the problem was the direct result of Highspot’s breaches.

Marketing and Promotions; Third-Party Products and Services

Highspot may participate in marketing and promotions with third parties on the Site or may otherwise provide information about or links to third-party products or services on the Site. Highspot does not endorse or make any representations or warranties regarding any third party products, services, promotions or vendors. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Highspot is not responsible or liable in any manner for any third party products or services, for any loss or damage of any sort incurred as the result of any products, services, dealings or promotions or as the result of the presence of such third parties or third party information on the Site.

User Content and Conduct

Highspot takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, or for any user conduct, nor is Highspot liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. Enforcement of the user content or conduct rules set forth in these Site Terms is solely at Highspot’s discretion, and failure to enforce such rules in some instances does not constitute a waiver of our right to enforce such rules in other instances. In addition, these rules do not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules. As a provider of interactive services, Highspot is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area.

Although Highspot has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Highspot reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense. Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Services.

If you post User Content to the Site, unless we indicate otherwise, you grant Highspot and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media on or in connection with the Site and the promotion thereof. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to the Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms of Use and will not violate any rights of or cause injury to any person or entity.

Updates to the Services

Highspot reserves the right, in its sole discretion, to make necessary unscheduled deployments of changes, updates or enhancements to the Services at any time. We may add or remove functionalities or features, and we may suspend or stop a component of the Services altogether.

Suspension and Termination of Customer’s Use of the Services

You may stop using the Services at any time. We reserve the right, to temporarily suspend or terminate your access to the Services at any time in our sole discretion, with or without cause, and with or without notice, without incurring liability of any kind. For example, we may suspend or terminate your access to or use of the Services in the event of: (a) the actual or suspected violation of these Terms of Use; (b) the use of the Services in a manner that may cause Highspot to have legal liability or disrupt others’ use of the Services; (c) the suspicion or detection of any malicious code, virus or other harmful code by you or in your account; (d) scheduled downtime and recurring downtime; (e) use of excessive storage capacity or bandwidth; or (f) unplanned technical problems and outages. If, in Highspot’s determination, the suspension might be indefinite and/or Highspot has elected to terminate your access to the Services, Highspot will use commercially reasonable efforts to notify you through the Services. You acknowledge that if your access to the Services is suspended or terminated, you may no longer have access to the Content that is stored with the Solution.

Upon termination by Highspot, for reasons other than cause, or at your direction, you may request access to your Content, which we will make available for an additional fee. You must make such request with thirty (30) days following termination. Otherwise, any Content you have stored with the Solution may not be retrievable, and we will have no obligation to maintain any data stored in your account.

In addition to other termination provisions, if your account it not currently subject to a paid subscription plan with us, at our discretion we may terminate your account if: (a) you do not engage in any activity in your account within thirty (30) days after registering, or (b) you do not engage in any activity in your account for any period of one-hundred and twenty (120) consecutive days. In the event of such termination, any Content you may have stored with the Solution will be lost.

Export Restrictions

The Software and all underlying information and technology downloaded or viewed from the Site (collectively the “Software or Technical Data”) by you may be subject to U.S. export controls, including the Export Administration Act (50 U.S.C. Appx. §§ 2401et seq.) and the Export Administration Regulations (“EAR”, 50 C.F.R. Parts 730-774), and may be subject to export or import regulations in other countries. You are responsible for complying with all trade regulations and laws both foreign and domestic. Except as authorized by law, you agree and warrant not to export or re-export the Software or Technical Data to any county, or to any person, entity, or end-user subject to U.S. export controls, including without limitation persons or entities listed on the U.S. Department of Commerce Bureau of Export Administration’s Denied Parties List and the U.S. Department of Treasury’s Specially Designated Nationals. You further represent and warrant that no U.S. federal agency has suspended, revoked, or denied your export privileges.

Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless Highspot, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any third party demand or claim that any Content provided by you, or your use of the Services, in breach of these Terms of Use: (a) infringes a registered patent, registered trademark, or copyright of a third party, or misappropriates a trade secret (to the extent that such misappropriation is not the result of Highspot’s actions); or, (b) violates applicable law or these Terms of Use. Highspot will reasonably notify you of any such claim or demand that is subject to your indemnification obligation.

No Warranty

HIGHSPOT PROVIDES THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIGHSPOT MAKES NO (AND SPECIFICALLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT THE CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED, OR ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF ANY COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT ALLOW THE FOREGOING EXCLUSIONS. IN SUCH AN EVENT SUCH EXCLUSION WILL NOT APPLY SOLELY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HIGHSPOT, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, EVEN IF HIGHSPOT HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF HIGHSPOT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, RELATING TO THE SERVICES WILL BE LIMITED TO THE GREATER OF AN AMOUNT EQUAL THREE MONTHS OF YOUR SERVICE FEE FOR THE SERVICE OR FIVE DOLLARS ($5.00). THE LIMITATIONS AND EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. IN SUCH AN EVENT THIS LIMITATION WILL NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

Applicable Law and Venue

These Terms of Use and your use of the Services shall be governed by and construed in accordance with the laws of the State of Washington, applicable to agreements made and to be entirely performed within the State of Washington, without resort to its conflict of law provisions. The parties specifically exclude from application to these Terms of Use the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act. All other claims, including claims regarding consumer protection laws, unfair competition laws, and in tort, will, only to the extent required by applicable law, be subject to the laws of your state of residence in the United States, or, if you live outside the United States, the laws of the country in which you reside. You agree that any action at law or in equity arising out of or relating to these Terms of Use shall be filed only in the state and federal courts located in King County, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms of Use.

Notices

We may send you, in electronic form, information about the Services, additional information, and information the law requires us to provide. We may provide required information to you by email at the address you specified when you created your account or signed up for the Services or by access to a website that we identify. Notices emailed to you will be deemed given and received when the email is sent. If you don’t consent to receive notices electronically, you must stop using the Services. You may provide legal notice to us via email to legal@highspot.com, with a duplicate copy sent via registered mail, return receipt requested, to the following address: Highspot, Inc., Attn: Legal Department, 2401 Fourth Avenue, Suite 800, Seattle, WA, 98121. Any such notice, in either case, must specifically reference that it is a notice given under these Terms of Use.

Severability

If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Assignment and transfer

We may assign, transfer, or otherwise dispose our rights and obligations under this agreement, in whole or in part, at any time without notice. You may not assign this contract or transfer any rights to use the Services.

Waiver

The failure of either party to insist upon or enforce strict performance of any of the provisions of these Terms of Use or to exercise any rights or remedies under these Terms of Use will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision, right or remedy in that or any other instance; rather, the same will remain in full force and effect.

Entire Agreement

The Policies constitute the entire agreement between you and Highspot regarding the Services and supersede any prior contract or oral or written statements regarding your use of the Service.

Questions & Contact Information

Questions or comments about the Site may be directed to Highspot at help@highspot.com.

Additional information regarding the Services may also be found at the Site.