2bcloud's Standard Terms and Conditions for our Managed Service Customers 
(1)    Term of Service: This agreement is considered a onetime contract.
(2)    Service Activation: Under this agreement service begins as of the purchase date of the services, but service delivery start dates must be scheduled and agreed upon by both parties.  
(3)    System-Level Support-Not Covered: 2bcloud is not responsible for repairs necessitated by customer alteration of the operating system. 2bcloud shall not be liable for delay in furnishing or failure to furnish service if such delay is caused by forces beyond the reasonable control of 2bcloud. 
(4)    Limitations of Liability: In no event shall 2bcloud be liable for damages resulting from loss of data, profits or for any incidental or consequential damages that exceed the charges paid by the customer for this contract, even if advised of the possibility of such damages. 
(5)    Best Efforts: Client and 2bcloud agree to use their best efforts and cooperate in the performance of this Agreement. 
(6)    Trademarks: 2bcloud may include Client’s name and contact information in directories of 2bcloud service subscribers for the purpose promoting the use of the service by additional potential clients.  However, 2bcloud is not authorized to use Client’s name, trademarks or other identifying information in any other advertising or promotional materials without the prior written consent of Client. (7)   Confidentiality.  All information disclosed by 2bcloud to the Customer is Confidential Information and shall remain the exclusive property of 2bcloud . (8)     Support Ticket Service Requests: As a pre-existing client, you will have access to our support ticket system and can also open/reply to tickets by emailing support@2bcloud.io ,  By opening a ticket to request assistance, service, or ask consulting questions, you are authorizing our support team to assist you with those needs.  If those needs are outside of your contracted services or onetime management requests will be separately billed.