Terms and Conditions for HealthRevenue Pro

1. Licensing and Usage Rights
   1.1 HealthRevenue Pro grants you a non-exclusive, non-transferable license to use the software for your internal business purposes.
   1.2 The license is limited to the number of users specified in your subscription.
   1.3 You may not resell, sublicense, or distribute the software to third parties.

2. Data Handling and Privacy
   2.1 We comply with HIPAA and other applicable healthcare data regulations.
   2.2 You retain ownership of all data you input into the system.
   2.3 We implement industry-standard security measures to protect your data.
   2.4 In the event of a data breach, we will notify you within 72 hours of discovery.

3. Service Level Agreement (SLA)
   3.1 We guarantee 99.9% uptime, excluding scheduled maintenance.
   3.2 Support response times: Critical issues within 2 hours, non-critical within 24 hours.
   3.3 Scheduled maintenance will be performed during off-peak hours with 48 hours notice.

4. Payment Terms
   4.1 Fees are payable monthly/annually in advance.
   4.2 Overdue payments are subject to a 1.5% monthly interest charge.
   4.3 No refunds for partial months of service.

5. Liability and Indemnification
   5.1 Our liability is limited to the amount paid for the service in the past 12 months.
   5.2 We will indemnify you against claims that the software infringes third-party intellectual property rights.
   5.3 THE SOFTWARE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES.

6. Termination
   6.1 Either party may terminate with 30 days written notice.
   6.2 Upon termination, you have 30 days to retrieve your data, after which it will be deleted.

7. Compliance and Regulations
   7.1 You are responsible for using the software in compliance with applicable laws.
   7.2 We maintain software compliance with relevant healthcare regulations.

8. Updates and Support
   8.1 We provide regular software updates at no additional cost.
   8.2 Standard technical support is included in your subscription.

9. Confidentiality
   9.1 Both parties agree to keep confidential information secure and not disclose it to third parties.

10. Acceptable Use
    10.1 You agree not to reverse engineer, decompile, or attempt unauthorized access to the software.

11. Dispute Resolution
    11.1 These terms are governed by the laws of [State/Country].
    11.2 Any disputes will be resolved through binding arbitration in [City, State/Country].

12. Integration with Microsoft Services
    12.1 Use of Microsoft cloud services in conjunction with our software is subject to Microsoft's own terms and conditions.

By using HealthRevenue Pro, you agree to these terms and conditions. We reserve the right to modify these terms with 30 days notice.