1 Peppol Service Terms and Conditions 1.1 These Peppol Service Terms and Conditions ("Terms") shall apply as a supplement to and shall form part of the existing Subscription Agreement ("Subscription Agreement") between SignUp Software AB ("Supplier") and Customer (as defined below). The Terms govern Customer’s access to and use of the Service (as defined below). 1.2 By executing an Order Customer agrees to the terms of these Terms agree to be bound by these Terms. 2 Definitions "Customer” means the legal entity set out in the applicable Order. “Order” means an ordering document used to transact the Service through Microsoft AppSource or Azure Marketplace. “Peppol Service Provider” means an authorized member of OpenPeppol AISBL providing the Supplier access to Peppol eDelivery network. “Peppol Service Provider Agreement” shall mean version 4.0 of the Peppol Service Provider Agreement approved by OpenPeppol AISBL on 28 October 2021 3 Service Description 3.1 The Supplier provides Customer, via an authorized Peppol Service Provider, access to electronic document exchange capabilities using the Peppol eDelivery network , enabling the transmission of standardized electronic documents such as invoices, purchase orders, and other business documents (the “Service”). 4 License and Use 4.1 The Supplier grants the Customer a limited, non-exclusive, non-transferable right to access and use the Service in accordance with the Order and these Terms. 4.2 The Customer may use the Service solely for their internal business purposes and in compliance with applicable laws and regulations. 4.3 The Customer agrees not to use the Service for any unlawful, unauthorized, or fraudulent purposes. 5 Customer Responsibilities 5.1 The Customer is fully responsible for all activities conducted by or on its behalf using the Service and shall at all times comply with applicable laws and regulations . The Customer shall also, without limiting the aforesaid, comply with the specific obligations or instructions imposed by the Peppol Service provider or under the Peppol Service Supplier Agreement. 5.2 The Customer further acknowledges that it is responsible for the business content of the datasets exchanged via the Peppol eDelivery network including their compliance with relevant laws and regulations as well as for resulting business commitments. 5.3 The Customer acknowledges that Supplier may, without limiting any other available rights or remedies, block the Customer’s access to the Service and Peppol eDelivery network in case of fraud, spam or other criminal acts by or on behalf of the Customer. 5.4 The Customer shall provide necessary documentation, data, information and other data required for the delivery of the Services. The Customer is responsible for the accuracy of submitted documents and information. 5.5 The Customer is not allowed to permit third parties, other than the authorized users, use or take advantage of the Services or parts thereof. 5.6 When using the Services, the Customer shall comply with these Terms and other guidelines issued by Supplier or Peppol Service Provider from time to time. 5.7 The Customer may not, fully or partially, gain access to, copy or otherwise reproduce, modify, derive, interpret, re-lease, transfer or otherwise use the Services or related rights, except for the authorized use outlined in these Terms. 6 Fees and Payment 6.1 The use of the Service is subject to fees as set out in the Order or as otherwise agreed upon by the parties. 6.2 The Customer agrees to pay all applicable fees in a timely manner, as set out in the Order. 6.3 The Supplier reserves the right to modify the fees or introduce new fees upon providing reasonable notice to the Customer. 7 Intellectual Property 7.1 The Service, including all software, technology, and content provided therein, is the property of the Supplier or its licensors and is protected by intellectual property laws. 7.2 The Customer agrees not to reproduce, modify, distribute, or create derivative works based on the Service without the prior written consent of the Supplier. 8 Data Privacy 8.1 The Supplier will handle the Customer's personal information in accordance with the data protection agreement specified in the Subscription Agreement and as supplemented by Annex A hereto, or as otherwise agreed by the parties. 8.2 By using the Service, the Customer consents to the collection, storage, and processing of their personal information as described in the Subscription Agreement. 9 Limitation of Liability 9.1 The Supplier shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of the Service, as specified in the Subscription Agreement or as agreed upon by the parties. 9.2 The Supplier's total liability to the Customer for any claim arising under these Terms shall not exceed the limitations set forth in the Subscription Agreement. 10 Term and Termination 10.1 The term for the Service is set out in the applicable Order. 10.2 Either party may terminate the Service pursuant to the terms of the Subscription Agreement. 10.3 The Supplier may suspend or terminate the Customer's access to the Service immediately if the Customer breaches any provision of these Terms or the Subscription Agreement. 10.4 Upon termination, the Customer will no longer have access to the Service, and any outstanding fees will become immediately due and payable as specified in the Subscription Agreement. 11 Availability 11.1 Supplier can, without compensating the Customer, temporarily suspend or limit access to the Services for backup, maintenance and similar measures. Supplier will generally seek to do so during off peak hours to minimize impact on the Customer. Supplier undertakes to provide Customer with reasonable prior notice as is practicable under the circumstances. 11.2 Supplier is not liable for unavailability caused by disturbances in internet or telecom infrastructure or cloud Supplier infrastructure at local, regional, or global level, or other failures caused by unavailability of a thirdparty service. 11.3 Supplier shall not be responsible for any errors or costs occurring because of (a) sender’s or receiver’s acts or omissions, (b) sender’s or receiver’s failure to send or receive data files in accordance with the requirements set out in the Peppol Service Supplier Agreement or (c) a failure of the Peppol eDelivery network. 11.4 The Supplier shall be entitled to update, amend and modify the Services without prior notice to the Customer, provided that the performance or functionality does not decrease in any material way as a consequence of such changes. 11.5 The Supplier does not guarantee that the Services will perform uninterrupted, error-free or free from bugs. Annex A Processing of Personal Data – Additional provisions In addition to the applicable provisions of the data protection agreement set out in the Subscription Agreement, Customer in the capacity as the Controller acknowledges and accepts: a) Tickstar AB, org. no. 556721-2047, Vasagatan 12, 7tr, 111 20 Stockholm, Sweden as an approved subprocessor of SignUp b) Appendix A Description of Processing, shall be supplemented as follows: Product: Connectivity to the Peppol eDelivery network Description of the Processing: Cloud-based invoice data transmission Purpose of the Processing: Sending, receiving and verifying invoice data Categories of Personal Data: Name, title, personal identification number, contact information, IP-address and other invoice related data. Categories of data subjects: Persons employed by or representing the Controller and/or the Controller's suppliers. Retention and Erasure: To the extent necessary for the purpose of providing the agreed services, but not longer than ninety (90) days from the distribution of the documents within the Peppol eDelivery Network unless otherwise agreed between the Controller and Processor.