Terms and Conditions for ProcessNx Business Process Digital Transformation Platform by QSS d.o.o. 1. Introduction Welcome to ProcessNx, the Business Process Digital Transformation Platform provided by QSS d.o.o. By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. 2. Definitions Platform: Refers to the ProcessNx Business Process Digital Transformation Platform. User: Any individual or entity accessing or using the Platform. QSS: QSS d.o.o., the provider of the ProcessNx Platform. Services: All functionalities, tools, and services provided through the Platform. 3. Eligibility Users must be at least 18 years old and have the legal capacity to enter into binding agreements. By using the Platform, you represent and warrant that you meet these requirements. 4. User Accounts To access certain features of the Platform, you may be required to create an account. You agree to: Provide accurate, current, and complete information. Maintain the security of your account. Notify QSS immediately of any unauthorized use of your account. Take responsibility for all activities that occur under your account. 5. Use of the Platform Users agree to use the Platform in compliance with all applicable laws and regulations. You must not: Use the Platform for any illegal or unauthorized purpose. Interfere with or disrupt the integrity or performance of the Platform. Attempt to gain unauthorized access to the Platform or its related systems or networks. 6. Intellectual Property All content, features, and functionality on the Platform, including but not limited to software, text, graphics, logos, and images, are the exclusive property of QSS and are protected by intellectual property laws. Users are granted a limited, non-exclusive, non-transferable, and revocable license to use the Platform for its intended purposes. 7. Privacy Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. 8. Limitation of Liability To the maximum extent permitted by law, QSS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: Your use of or inability to use the Platform. Any unauthorized access to or use of our servers and/or any personal information stored therein. Any interruption or cessation of transmission to or from the Platform. Any bugs, viruses, or the like that may be transmitted to or through the Platform by any third party. 9. Indemnification You agree to indemnify, defend, and hold harmless QSS, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms and Conditions. 10. Termination QSS reserves the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice and liability, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the Platform, us, or third parties, or for any other reason. 11. Modifications to the Terms QSS reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on the Platform. Your continued use of the Platform after such modifications will constitute your acknowledgment of the modified Terms and Conditions and agreement to abide and be bound by them. 13. Contact Information If you have any questions about these Terms and Conditions, please contact us at: QSS d.o.o. qss@qss.ba By using the ProcessNx Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.