Jais Chat, Jais – Core42 – Terms of Use Effective: May 20 2024 These Terms of Use (the “Terms") apply to your use of Jais Chat and Jais (referred to collectively as “Jais”) services, together with any associated content, websites and software (“Services”). These Terms form an agreement between you and Core42, a company established in the Emirate of Abu Dhabi, United Arab Emirates (“Core42”, “we”, “our” or “us”). In using our Services, you agree to be bound by these Terms. If you agree to be bound by these Terms by using our Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity. 1 About Us 1.1 Core42 is part of the G42 group of companies, which provide artificial intelligence, cloud and cybersecurity services. Core42’s aim is to democratize AI access for all and to empower all nations with AI technology. For more information about Core42, please visit https://core42.ai/about.html%20. 2 Age Requirement and Registration 2.1 Minimum Age. You must be the minimum age required in your country to consent to use the Services. You must have your parent’s or legal guardian’s permission to use the Services if you are under 18 years of age. 2.2 Registration. You must provide all the accurate information required to register for an account to use our Services. You may not share your account details or make your account available to anyone other than yourself. You are responsible for all activities that occur under your account. 3 Content 3.1 Input and Output to and from the Services. You may provide prompts, content, materials or instructions or any other written content to the Services (“Input”), and receive content and materials from the Services following such Input (“Output”). Input and Output together are “Content.” You are responsible for Content, including ensuring that it complies with any applicable laws and these Terms. You represent and warrant that you have all the necessary licenses, permissions and rights needed to provide Input to our Services. 3.2 Content Ownership. You own the Input and the Output. As between you and us and to the extent permitted by applicable law, you retain your ownership rights in the Input and own the Output. We hereby assign to you all right, title, and interest, if any, in and to the Input and Output. 3.3 Content Similarity. Other users may receive similar Output from their use of our Services as a result of the operation of our Services and the inherent nature of artificial intelligence technologies. The Ownership of Content provision at 3.2 above does not extend to other users’ Output or any third party Output. 3.4 Our Use of Content. We may use Content to maintain, develop, provide, monitor and improve our Services. 4 Using our Services 4.1 Permitted Uses. You may access and use our Services in accordance with these Terms. You must comply with all applicable laws and any other documentation, guidelines, or policies, in using our Services. 4.2 Forbidden Uses. You may not use our Services in any manner that violates applicable laws or regulations, including using the Services in a way that infringes, misappropriates or violates anyone’s rights. This includes, but is not limited to, the below examples: 4.2.1 Malicious Use: The Services should not be used for generating harmful, misleading, or inappropriate Content. This includes but is not limited to: a) Generating or promoting hate speech, violence, or discrimination. b) Exploitation or harm to children, including the solicitation, creation, acquisition, or dissemination of child exploitative Content. c) The illegal distribution of information or materials to minors, including obscene materials, or failure to employ legally required age-gating in connection with such information or materials. d) Spreading misinformation or fake news. e) Engaging in or promoting illegal activities. 4.2.2 Sensitive Information: The Services should not be used to handle or generate personal, confidential, or sensitive information. 4.2.3 High-Stakes Decisions: The Services should not be used to make high-stakes decisions without human oversight. This includes medical, legal, financial, or safety-critical decisions. 4.2.4 Deceptive Use: The Services should not be used in an attempt to deceive others or to enable dishonest behaviours, which includes, but is not limited to, using the Services to generate or facilitate the generation of ID cards, social security or national insurance numbers, credit cards, bank accounts, or driver’s licenses. 4.2.5 Modifying, copying, leasing or selling any of our Services. 4.2.6 Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our Services, algorithms, or systems (except to the extent this restriction is prohibited by applicable law). 4.2.7 Automatically or programmatically extracting data or Output. 4.2.8 Representing that Output was human-generated when it was not. 4.2.9 Interfering with or disrupting our Services, including circumventing any rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services. 4.2.10 Using Output to develop models that compete with Jais. 4.2.11 ‘In the Style of’ prompts: You shall not use prompts in connection with the Input which requests or otherwise directs the creation of Output which is intended to emulate, copy or otherwise replicate the intellectual property rights, personality rights or other proprietary characteristics of any author, artist, musician, producer, broadcaster, or publisher without consent. 5 Bias, Risks and Limitations 5.1 Jais is trained on publicly available data. We have employed different techniques to reduce bias in the Services. While efforts have been made to minimize biases, it is likely that Jais, as with all LLM models, will exhibit some bias. 5.2 Jais is trained as an AI assistant for Arabic and English speakers. The model is limited to produce responses for queries in these two languages and may not produce appropriate responses to other language queries. 5.3 By using Jais, you acknowledge and accept that, as with any large language model, incorrect, misleading and/or offensive information or Content may be generated. The Content is not intended as advice and should not be relied upon in any way, nor are we responsible for any of the Content or consequences resulting from its use. 5.4 In using the Services, you agree and understand that: 5.4.1 Output may not always be accurate. You should not use Output from our Services as the sole source of fact or the truth, or in replacement of professional advice. 5.4.2 Before using or providing Output, you must evaluate that Output for accuracy and appropriateness for your requirements, including undertaking human review in the appropriate circumstances. 5.4.3 You must not use any Output to make material decisions about people, including making financial, housing, educational, employment, legal, medical, or other important decisions about them. 5.4.4 Output does not represent Core42’s views. Any reference to a third party in Output does not mean that the third party endorses, is associated with, or is affiliated with Core42. 5.4.5 If any Output is offensive or illegal, you must report it as such using the in-app user reporting. 6 Our Intellectual Property rights 6.1 Core42 hereby grants you a licence to use the trade marks “Jais Chat” and/or “Jais” solely as required for reasonable and customary use in describing Jais and/or Jais Chat. All goodwill resulting from your use of Jais and/or Jais Chat will inure to the benefit of Core42. 6.2 Core42 hereby grants you a licence to use the Jais Services solely in accordance with the Terms. Core42 and/or its partners or licensors own all intellectual property rights in the source code and underlying components of our Services, including but not limited to our Services, algorithms and systems. 7 Disclaimers of Warranties 7.1 JAIS IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) WITH RESPECT TO JAIS OR THE OUTPUT PRODUCED BY JAIS AND DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, QUIETNESS OF ENJOYMENT AND SATISFACTORY QUALITY. 7.2 CORE42 DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN JAIS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT JAIS OR THE SERVER THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CORE42 DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN JAIS IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. 7.3 You understand that we are not responsible for any activities or legal consequences of your use of Jais. Users are responsible for using Jais in compliance with these Terms and all applicable laws and regulations of the jurisdictions in which such users are domiciled, reside, or are located at the time of such access or use. Any violation of these Terms may result in the suspension or termination by us, in our sole discretion, of your access to and use of Jais. 8 User Generated Content is not Approved 8.1 Jais may include information and materials uploaded by other users of Jais. This information and these materials have not been verified or approved by us. Further, Jais is intended to automatically generate Output with no intervention from Core42 in that process. Any and all Jais Output have not been verified or approved by us. 9 Suspension or Withdrawal of Jais 9.1 Jais is made available free of charge. 9.2 We may suspend or withdraw or restrict the availability of all or any part of Jais for business and operational reasons. 9.3 We reserve the right in our sole discretion to modify or discontinue Jais (or any part thereof), temporarily or permanently with or without notice. You agree that we will not be liable to you or to any third party for any modification or discontinuance of Jais, except as outlined in the “Limitation of Liability” clause below. 9.4 You are also responsible for ensuring that all persons who access Jais through your account are aware of these Terms and other applicable terms and conditions, and that they comply with them. 10 Limitation of Liability 10.1 YOUR USE OF JAIS AND THE SERVICES IS AT YOUR OWN RISK. NEITHER CORE42, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING JAIS OR THE SERVICES, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF JAIS OR THE SERVICES WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. 10.2 In the case that your country of residence does not allow the disclaimer of certain warranties or the limitation of certain damages, these Terms only limit our liabilities to the maximum extent permissible in your country of residence. 11 Indemnity 11.1 If you are an organisation or a business, you agree to indemnify, defend and hold harmless Core42, its subsidiaries and affiliates, its officers, directors, employees, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these Terms or any of your activity related to the Services or the Content (including negligent or wrongful conduct) by you or any other person accessing the Services using your account. 12 Term and Termination 12.1 The term of these Terms will commence upon your access to the Services and will continue in full force and effect until terminated in accordance with these Terms. Core42 may terminate or suspend your access to our Services or delete your account if we determine that: 12.1.1 You have breached these Terms or any of our other policies; 12.1.2 We are required to do so in order to comply with the law; and 12.1.3 Your use of our Services could cause harm or risk to Core42 or our users, or anyone else. 12.2 Upon termination of your access to our Services, you shall delete and cease use of Jais. Sections 7, 10 and 18 will survive the termination of your access to our Services. 13 Complaints procedure 13.1 If you believe that any Content or any aspect of the Services are harmful, unlawful, or otherwise violate the rights of others, please contact us jais@g42.ai. 14 Assignment 14.1 You may not assign or transfer these Terms, by operation of law or otherwise, without Core42’s prior written consent. Any attempt by you to assign or transfer these Terms of Use, without such consent, will be null and of no effect. Core42 may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns. 15 Changes to these Terms or our Services 15.1 Core42 reserves the right, at its sole discretion to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on Jais or provide you with notice of the modification. We will also update the “Last Updated Date”. By continuing to access or use the Services after we have posted a modification on Jais or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using Jais and any Services. 16 Enforcing Terms 16.1 A delay in enforcing any of these Terms does not constitute a waiver of our right to enforce any of these Terms at a later date. If any portion of these Terms is deemed invalid or unenforceable, it will not affect the enforceability of any other terms. 17 Entire agreement 17.1 These Terms constitute the entire and exclusive understanding and agreement between Core42 and you regarding the Services, Content and any other Jais related services. These Terms supersede and replace any and all prior oral or written understandings or agreements between Core42 and you regarding the Services, Content and any other Jais related services. 18 Governing law 18.1 These Terms and your use of the Services are governed by the laws of England. The courts of the Abu Dhabi Global Market, will have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms and/or the Services or in which these Terms and/or the Services are a material fact.