With this offer ITCO will give managed services for a customers related to: 1. Monitoring: ○ Azure Resouces using Azure Monitor and azure Sentinel. ○ Alerts using Azure monitor for related critical events on Azure services. ○ Resource utilization. 2. Cloud Service Management: ○ Azure Backup and Site Recovery management. ○ Basic support based on Azure service failures. ○ Advisor for best practices on identity security using MFA, Conditional access, etc. ○ Automation services for Azure infraestructure like start/stop or resize services. ○ Admin Partner Link for free advisory on Azure IaaS services. ○ Security recommendations for Administrators. 3. Cost optimization: ○ Recommendations based on service performances and customers needs. ○ Azure Hybrid benefits based on customer licensing. ○ Azure Reserved instances recommendations based on assessments of service utilizations.