Privacy Policy

We require all of our customers to log in to our website before they are permitted to gain access to their account information. You must enter your e-mail address, which serves as your unique customer identification for FileBridge, as well as a personal password in order to log in to our website. Ultimately, you are responsible for keeping your password secret, which means that you should not tell anyone what your password is.

Why do we gather information?

We gather personal information about you to allow us to process your requests, and to have a method of contacting you if any errors occur when processing your requests.

What types of personal information do we gather?

We collect nonpublic personal information about you from the following sources: (i) the account application and other forms that you complete with FileBridge; (ii) any information you enter on our website or give us in any other way, including information about your transactions and experiences with us, our affiliates and others; (iii) information (if any) we receive or collect from other sources, such as a consumer reporting agency; and (iv) information that is collected when you interact with us or our affiliates, such as information gathered through the use of "cookies" and other electronic collection or identifying devices.

How do we use or disclose information we collect about you?

FileBridge does not disclose any nonpublic personal information about you or any of our former customers to anyone, except as required by law. We limit the collection and use of your information to the minimum we require to deliver our products to you, including advising you about our products and services in connection with administering our business. FileBridge may provide aggregate statistics about our customers, traffic patterns, and related site information to outside parties (i.e., third party partners, industry analysts or the media); however, these statistics will not include personally identifiable information or account information about any of our individual customers. We may disclose some or all of the information we collect (as described in the preceding paragraphs) to third parties to provide functions on our behalf, such as marketing services, clearing and checking services relating to your transactions, maintaining and servicing your account or maintaining our website. Other examples of the work they may be doing for us include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, and providing customer service. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes. From time to time, we run special offers and promotions from our third party partners. However, we will not provide any of your personal information to these partners without your authorization or unless you choose to accept or participate in the offer or promotion. In addition, as we continue to develop our business, we might sell, buy, transfer, exchange, or merge all or a portion of a business or an operating unit. In such proposed or actual transactions, nonpublic personal customer information may be shared and may be one of the transferred business assets.

How do we use "cookies" and other electronic devices?

A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies and other electronic devices to establish a user session and monitor certain usage while you are on our site. Your usage is tracked primarily so that we can (i) if necessary, modify the website according to your usage to make the information you are looking for easier to find in the future, (ii) maintain sufficient hardware, software and personnel to provide you with a high level of service, and (iii) let third parties know about certain usage on our site. The cookies and electronic devices passed to you are seamless, do not reveal your personal identity, and will not follow you as you surf on to other websites. The electronic devices may allow third parties to identify your usage on our website, with your consent, to accrue or recognize incentives or bonuses provided by the third parties to you in connection with your activity on our website. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our website may not function properly.

Will FileBridge use your information for direct mailings?

FileBridge reserves the right to periodically send direct mail and email to its registered customers. FileBridge reserves the right to periodically send direct mail and email to individuals who have registered to be on our mailing list.

How do we use or disclose information we collect about you?

Subject to the above provisions, by using our website, you acknowledge that this privacy policy is part of our General Terms of Use Agreement and you agree to be bound by all of its terms and conditions. If we decide to change our Privacy Policy, we will post those changes on this page and changes will become effective upon posting.