This Master Software License and Services Agreement (the “Agreement”) is entered into [DATE] (the “Effective Date”), by and between [Customer Full Name] (“Customer”), a [Jurisdiction] [Entity Type], with offices at [Address], and Enhanced Telecommunications, Inc. d/b/a ETI Software Solutions (“Company” or “ETI”), a Georgia corporation, with offices at 6065 Atlantic Blvd., Norcross, GA 30071. Rights and Limitations
(a) The specific terms of the Products and Services use rights granted by ETI to Customer pursuant to this Agreement will be documented in one or more Schedules and shall be governed by this Agreement. The license for Software shall be limited to the Term and scope of license defined in the applicable Schedule. SaaS Solutions shall be limited to the Term and scope defined in the applicable Schedule and shall also be governed by the terms in Exhibit B. Unless otherwise agreed in a Schedule, all Products and related Documentation are provided on a non‐exclusive, non‐transferable, non‐sublicensable subscription and/or fixed term basis for the term described in the applicable Schedule, for Customer’s internal purposes only. Unless otherwise agreed in a Schedule, no perpetual licenses shall be provided hereunder. ETI grants to Customer a license in the deliverables provided pursuant to a SOW on the same terms and subject
to the same limitations as the license or access rights granted under the applicable Schedule for the Products for which such deliverables relate. In addition, unless otherwise agreed in the applicable SOW, no Support Services shall be provided for SOW deliverables.