ACTIAN CORPORATION


CLOUD SERVICES AGREEMENT FOR 

ACTIAN VECTOR ANALYTIC DATABASE - COMMUNITY EDITION

January 2018


THIS CLOUD SERVICES AGREEMENT (THE “AGREEMENT”) 

GOVERNS Cloud SERVICES for the actian vector analytic 

database – community edition (“SERVICES”) PROVIDED BY 

ACTIAN CORPORATION (“ACTIAN” OR “WE” OR “US”) THROUGH 

THE AMAZON AWS MARKETPLACE WEbsite 

(https://aws.amazon.com/marketplace/), the Microsoft 

Azure Marketplace website (https://azuremarketplace.

microsoft.com and/or SUCH OTHER WEBSITE DESIGNATED BY 

ACTIAN (“SITE”).

 

YOU ARE REQUIRED TO INDICATE YOUR AGREEMENT TO THESE 

TERMS AND CONDITIONS IN ORDER TO ACCESS AND USE THE 

SERVICES.  BY CLICKING ON THE “ACCEPT SOFTWARE TERMS,”

OR “CREATE” BUTTON OR OTHER SIMILAR ACCEPTANCE BUTTON, 

AND ACCESSING AND USING THE SERVICES, YOU ARE 

CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU ARE 

ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY 

OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE 

AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND 

CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" 

SHALL REFER TO SUCH ENTITY.


1.  SERVICES.  Subject to Your compliance with the 

terms and conditions of this Agreement, Actian grants 

You a nonexclusive, nontransferable, revocable, 

limited license during the Term (as defined below) 

to access and use the Services solely as necessary 

to upload, store, manage and query Your Content (as 

defined below).  Unless otherwise expressly authorized 

in writing by Actian, You may only use the Services 

for Your internal business purposes and may not 

upload, store, manage or query Content, sell, 

resell, distribute, loan, encumber, transfer, 

sublicense, rent, lease, or otherwise allow third 

parties to access the Services, or download or export 

from the Site any Actian software or software images 

or disks connected with the Services. Your use of 

Actian Vector Analytic Database – Community Edition 

(“Vector CE”) through the Services is limited to a 

cumulative maximum of 250 GB of uncompressed 

data stored per Amazon Elastic Compute Cloud (“EC2”) 

or Azure Virtual Machine instance of Vector CE 

database (separate EC2 or Azure Virtual Machine 

instances will be considered as a single instance for 

purposes of the 250 GB limitation where they are 

linked, share data, or are accessed or used together 

or in connection with each other). You will adhere to 

all laws, rules, and regulations applicable to Your 

use of the Services.


2.  ACTIAN TOOLS.  From time to time, Actian may make 

available to You certain software, tools, and other 

materials for download and use in connection with Your 

use of the Services (“Actian Tools”).  Subject to Your 

compliance with the terms and conditions of this 

Agreement, Actian grants You a nonexclusive, 

nontransferable, revocable, limited license during the 

Term to download, install, copy, and use the Actian 

Tools solely in connection with and as necessary for 

Your use of the Services. 


3.  RESTRICTIONS.  You agree not to: (i) use the 

Services or Actian Tools except as expressly 

authorized in this Agreement; (ii) use any device, 

software, or routine that (a) interferes with any 

application, function, or use of the Services or 

Actian Tools, or (b) is intended to damage, 

detrimentally interfere with, surreptitiously 

intercept, or expropriate any system, data, or 

communication; (iii) resell, sublicense, time-share, 

or otherwise use or share the Services with or for 

the benefit of any third party, including but not 

limited to using the Services in a service bureau, 

SaaS, ASP, marketing, training, outsourcing services, 

consulting services or other commercial service 

related to the Services or other similar hosted 

environment, except as otherwise expressly permitted 

in this Agreement or authorized by Actian in writing; 

(iv) frame or mirror the Site; (v) decompile, 

disassemble or reverse-engineer the Actian Tools or 

the underlying software that is part of the Services 

or otherwise attempt to derive the source code for 

the foregoing; (vi) use the Services or Actian Tools 

either directly or indirectly to support any activity 

that is illegal; (vi) access the Services for purposes 

of monitoring its availability, performance or 

functionality, or for any other benchmarking or 

competitive purposes; use the Services to develop a 

product or service which is competitive with any of 

the Services marketed by Actian, or (vii) authorize 

any third parties to do any of the above.  You shall 

notify Actian if You become aware of any unauthorized 

access to, or use of, the Services.


4.  NO SPAM.  You will not distribute, publish, send, 

or facilitate unsolicited mass e-mailings, promotions, 

advertising, or solicitations (e.g. “spam”), including 

commercial advertising and informational announcements. 

Actian and the CSV (as defined below) may: investigate 

violations of this Agreement or misuse of the Services; 

or remove, disable access to, or modify any Content or 

resource that violates this Agreement or any other 

agreement with You for use of the Services or the CSV 

services. Actian and the CSV may report any activity 

that Actian or the CSV suspect violates any law or 

regulation to appropriate law enforcement officials, 

regulators, or other appropriate third parties. Such 

reporting may include disclosing appropriate customer 

information. Actian and the CSV also may cooperate 

with appropriate law enforcement agencies, regulators, 

or other appropriate third parties to help with the 

investigation and prosecution of illegal conduct by 

providing network and systems information related to 

alleged violations of this Agreement.


5.  OWNERSHIP.  Actian and/or its licensors own all 

worldwide right, title and interest in and to the 

Services and the Actian Tools, including all 

worldwide intellectual property rights therein.  

You may not delete or in any manner alter the 

copyright, trademark, and other proprietary rights 

notices appearing in or on the Services as provided. 

You may from time to time provide suggestions, 

comments, or other feedback to Actian with respect 

to the improvement, correction, or modification of 

the Services or Actian Tools (collectively, 

“Feedback”).  You agree that Actian shall be free to 

use, disclose, reproduce, license, distribute, and 

otherwise commercially exploit the Feedback provided 

to it with respect to the Services or Actian Tools as 

it sees fit, entirely without obligation or restriction 

of any kind.  You may not modify, alter, tamper with, 

repair or otherwise create derivative works, 

compilations or collective works of the Services, 

Actian Tools or software provided or accessible in 

connection therewith.


6.  YOUR RESPONSIBILITIES.  You are responsible for 

obtaining, maintaining, and supporting all internet 

access, computer hardware, and other equipment and 

services needed for access to the Services. You are 

responsible for properly configuring and using the 

Services and taking Your own steps to maintain 

appropriate security, protection and backup of Your 

Content, including using encryption technology to 

protect Your Content from unauthorized access and 

routinely archiving Your Content.


7.  YOUR CONTENT.  As used herein, “Content” means any 

material, information or data, whether owned by You or 

a third party, that is provided by You and with which 

You use the Services to upload, store, manage or query. 

As between Actian and You, all Content provided or 

submitted by You to Actian through the Services, 

remains Your sole property. You shall: (i) have sole 

responsibility for the accuracy, quality, integrity, 

legality, reliability, and appropriateness of all of 

Your Content and (ii) use commercially reasonable 

efforts to prevent unauthorized access to, or use of, 

the Services, and notify Actian promptly of any such 

unauthorized use.  You hereby grant to Us, and We 

hereby accept, the non-exclusive, non-sublicenseable 

license to use, copy, store, modify and display Your 

Content solely to the extent necessary to provide the 

Services to You.  You represent and warrant that: 

(i) You or Your licensors own all right, title and 

interest in and to Your Content or have all the rights 

in the Content to use it and grant the rights 

contemplated in this Agreement; (ii) no Content will 

contain any malicious or hidden mechanisms or code for 

the purpose of damaging or corrupting the Services or 

CSV network; (iii) You will not use, or encourage, 

promote, facilitate or instruct others to use, the 

Services for any illegal, harmful or offensive use, 

or transmit, store, display, distribute or otherwise 

make available content that is illegal, harmful, or 

offensive. You must abide by all applicable local, 

state, national and foreign laws, treaties and 

regulations in connection with Your use of the 

Services, including those related to export 

regulations, data privacy, international 

communications and the transmission of technical or 

personal data. You will not provide Actian with 

access to any of Your Content that includes any 

PII under this Agreement. You will ensure that any 

PII transmitted through the Services by You will be 

encrypted with enterprise standard encryption 

technology prior to transmitting the PII through the 

Services. You will not provide any keys to Actian 

allowing Actian to decrypt the PII.  As used herein, 

“PII” means any information or data that identifies 

an individual or from which an individual may be 

identified, including, without limitation, an 

individual’s name, address, telephone number, 

driver’s license, identification card or passport 

numbers, personal identification codes or numbers, 

electronic mail names or addresses, financial account 

information, credit card numbers, account numbers and 

all “personal information,” “nonpublic personal 

information,” personal health-related information, and 

other similar information, however described, as 

defined under applicable data privacy and security laws.


8.  ACTIAN RESPONSIBILITIES.  Actian shall use 

commercially reasonable efforts to not disclose or 

use Your Content except as reasonably necessary in 

connection with providing the Services.  

Notwithstanding the foregoing, Actian may disclose 

Your Content if Actian determines that such action 

is reasonably necessary: (a) to comply with the law, 

regulatory requirements, or legal or regulatory 

process; (b) to enforce this Agreement; (c) to comply 

with Actian’s agreement with the CSV or as otherwise 

required by the CSV, or (d) to respond to claims that 

You are using the Services to perform or support 

activities that violate the law or the rights of third 

parties.  Unless prohibited by law or legal process, 

Actian will use its commercially reasonable efforts to 

not disclose Content without giving You notice of the 

request for such disclosure and a reasonable period of 

time to respond to such request.


9.  TERM AND TERMINATION.  This Agreement will commence 

on the date that You click the “Accept Software Terms” 

button and will remain in effect unless earlier 

terminated by You or Actian as provided below in this 

Section (“Term”). You may terminate this Agreement at 

any time with at least thirty (30) days prior written 

notice.  Without limiting any other remedies available 

to it, Actian may immediately suspend access to the 

Services and/or terminate this Agreement if: (a) You 

breach any material provision of this Agreement; 

(b) Actian determines that Your actions are likely to 

cause legal liability for Actian or its suppliers and 

other customers or Your use of the Services has 

violated the CSV’s acceptable use policy; c) Your use 

of the Services disrupts or poses a security risk to 

the Services or any other third party or may harm the 

CSV network, any third-party network or Actian’s 

network; (d) You are using the Services for fraudulent 

or illegal activities; (e) Actian’s continued provision 

of any of the Services is prohibited by applicable law; 

(f) CSV modifies the terms of its agreement with Us by 

including new or amended terms that We refuse to accept, 

(g) CSV modifies its offerings or technology in such a 

way as to negatively affect the Services; (h) CSV 

suspends or terminates its agreement to provide Actian 

the CSV services for any reason; or (i) You have ceased 

to operate in the ordinary course, made an assignment 

for the benefit of creditors or similar disposition of 

Your assets, or become the subject of any bankruptcy, 

reorganization, liquidation, dissolution or similar 

proceeding.


10.  EFFECTS OF TERMINATION.  If the Agreement is 

terminated or expires, to the extent permitted by the 

CSV, for a period of 30 days after the effective date 

of termination or expiration: (a) We will not take any 

action to intentionally erase Your Content stored 

through the Services; (b) You may retrieve Your Content 

stored through the Services; and (c) provided the 

Agreement was not terminated for Your breach, We will 

provide You with the same post-termination data 

retrieval assistance that CSV generally makes available 

to its customers during such thirty (30) day period.  

Any additional post-termination assistance from Us is 

subject to the mutual agreement of the parties, 

including Your acceptance of any reasonable fees and 

terms We specify for such assistance.  Except as 

provided in this Section, We will have no obligation 

to continue to store or permit You to retrieve Your 

Content following any termination or expiration of 

this Agreement.  Upon any expiration or termination of 

this Agreement, except for the items in this Section 

10 (a) through (c) above, the rights and licenses 

granted hereunder will automatically terminate, and 

You may not continue to use the Service.  Actian will 

have no liability for any costs, losses, damages, or 

liabilities arising out of or related to Actian’s 

termination of this Agreement.  The provisions of 

Sections 3, 4, 5, 7, 9-14, and 16 will survive 

termination of this Agreement.


11.  INDEMNITY.  You will defend, indemnify and hold 

Actian and its licensors harmless from and against 

any loss, damage, liability or cost (including 

reasonable attorneys’ fees) resulting from any third 

party claim based on: (i) Your use of Content alone or 

in combination with other applications, content or 

processes, that infringes, misappropriates, or 

violates the rights of, or has caused harm to, a 

third party; (ii) a violation by You of Your 

representations and warranties; (iii) a breach by You 

or Your authorized users of this Agreement or 

violation of applicable law; or (iv) a claim against 

the CSV concerning a dispute between You and Us; 

provided that Actian promptly notifies You in writing 

of any and all such claims. In the event of any loss, 

damage, liability or cost for which You are obligated 

to indemnify Actian hereunder, You shall have sole 

control of the defense and all related settlement 

negotiations, and Actian shall reasonably cooperate 

with You in the defense and/or settlement thereof at 

Your expense; provided that Actian may participate in 

such defense using its own counsel, at its own expense.

If We, CSV or either’s affiliates are obligated to 

respond to a third-party subpoena or other compulsory 

legal order or process resulting from any third-party 

claim listed above, You will also reimburse such party 

for reasonable attorneys’ fees, as well as such party’s 

employees’ and contractors’ time and materials spent 

responding to the third party subpoena or other 

compulsory legal order or process at such party’s 

then-current hourly rates. We may also assume control 

of the defense and settlement of the claim at any time.


12.  DISCLAIMER.  The Services and Actian Tools are 

provided “AS IS” and the entire risk as to satisfactory 

performance, accuracy, and effort is with You.  Actian 

does not warrant that the operation of the Services or 

Actian Tools will be error free or uninterrupted.  

ACTIAN HEREBY DISCLAIMS ANY AND ALL WARRANTIES, 

EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION 

THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS 

FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND 

WARRANTIES ARISING OUT OF COURSE OF DEALING OR 

USAGE OF TRADE.


13.  LIMITATION OF LIABILITY.  IN NO EVENT SHALL 

ACTIAN'S AGGREGATE LIABILITY EXCEED THE GREATER OF 

(I) $100 OR (II) AMOUNTS ACTUALLY PAID BY YOU IN THE 

TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE 

EVENT GIVING RISE TO SUCH CLAIM.  IN NO EVENT SHALL 

ACTIAN AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR 

ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, 

INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY 

TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, 

PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING 

OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES, 

INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY 

TO USE THE SERVICES, OR FOR ANY INFORMATION OBTAINED 

FROM OR THROUGH THE SERVICES, ANY INTERRUPTION, 

INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE, 

EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT 

(OR SUCH PARTY'S LICENSORS) HAVE BEEN PREVIOUSLY 

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THE 

FOREGOING EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL 

DAMAGES SHALL NOT APPLY TO THE EXTENT PROHIBITED BY 

APPLICABLE LAW.


14.  USAGE DATA.  In addition to certain information 

about You, including Your account information, 

authorized user information, and services and support 

information, that is needed to provide You with the 

Services, Actian may maintain other information about 

You, including the duration and frequency of Your use 

of the Services and other usage data (collectively 

“Usage Data”).  Actian uses the Usage Data for internal 

business purposes only, including improving, testing 

and providing the Services and additional services.  

Actian may disclose Usage Data in aggregate form (e.g., 

data aggregated from Your and other customers’ use of 

the Services, but does not identify You or any other 

customer) for promotion, statistical analysis, market 

analysis, financial analysis, and other such purposes.


15.  AMENDMENTS.  Actian may modify the terms of this 

Agreement or Services at any time.  You will be given 

notice of any amendments to this Agreement of the 

Services. Actian may provide notice to You by means of 

posting information or a link to it on the Site 

applicable to the Services.  Such notice shall be 

deemed to have been given upon the expiration of 

three days after posting, immediately upon display 

on Your account login screen, or one day after emailing.


16.  GENERAL.  This Agreement is intended for the sole 

and exclusive benefit of the parties and is not intended 

to benefit any third party. Only the parties to this 

Agreement may enforce it. Any action related to this 

Agreement shall be governed by California law and 

controlling U.S. federal law, and the choice of law 

rules of any jurisdiction shall not apply.  The 

parties agree that the United Nations Convention on 

Contracts for the International Sale of Goods shall 

not apply to this Agreement.  The venue for any claims 

arising under this Agreement shall be the federal 

courts located in the Northern District of California 

or the state courts located in Santa Clara County, 

California, and the parties agree to submit to the 

exclusive jurisdiction of such courts. If any provision 

of this Agreement is held by a court of competent 

jurisdiction to be invalid or unenforceable, then 

such provision(s) will be construed, as nearly as 

possible, to reflect the intentions of the invalid or 

unenforceable provision(s), with all other provisions 

remaining in full force and effect. No joint venture, 

partnership, employment, or agency relationship exists 

between You and Actian as a result of this Agreement or 

use of the Services.  You may not assign, transfer, or 

otherwise delegate any of Your rights, duties, or 

obligations under this Agreement in whole or in part 

without the prior written consent of Actian.  Any 

attempt to assign, transfer or otherwise delegate 

any of Your rights, duties, or obligations under this 

Agreement without the prior written consent of Actian 

shall be void. Neither party shall be deemed in default 

of this Agreement because of a delay or failure in 

performance of its obligation resulting from any cause 

beyond its reasonable control (a "Force Majeure"), 

provided it gives reasonably prompt notice of the Force 

Majeure condition to the other party and uses reasonable 

efforts to mitigate the delay or failure. This Agreement 

constitutes the complete and exclusive understanding and 

agreement between the parties regarding its subject 

matter and supersedes all prior or contemporaneous 

agreements or understandings, written or oral, relating 

to its subject matter.  Any additional or different 

terms in Your documents (including any terms contained 

on ordering documents and purchase orders) shall not 

apply and are hereby deemed to be material alterations 

and notice of objection to, and rejection of them is 

hereby given. No waiver of any provision of this 

Agreement will be effective unless it is in writing 

and signed by duly authorized representative of the 

party against whom the waiver is to be asserted.  

The failure by either party to enforce any provision 

of this Agreement will not constitute a waiver of 

future enforcement of that or any other provision.


17.  ADDITIONAL TERMS FOR CSVs.  “CSV” means a 

third-party cloud service vendor which has entered a 

contract with Us to provide cloud services to Us on 

which the Services are based.   For purposes of 

Section 13 (“Limitation on Liability”) of the 

Agreement, the term “Our suppliers” includes CSVs, 

and for purposes of Section 11 (“Indemnity”) of the 

Agreement, the term “licensors” includes CSVs.


Revised January 30, 2018