Who is WellKom
In 2001, I established WellKom to build on what I had seen in my time at Nike. Elite performers achieving better and better results through applied sports science. Why couldn’t it be possible for everyone to benefit from this mental and physical know-how? To promote Personal Performance – Wellness Management as a 4th Life Capability (literacy, maths, IT being the others). Then, once recognised, offer a highly personalised way to develop it through psychometrics – the “Myers Briggs of Wellness” but with two extra features: developmental recommendations / resources and aggregated management intelligence. Adapting elite sports know-how into everyday value for as many people as possible.
A unique opportunity to enable you to hold a mirror to yourself, in a private and confidential way, (not preaching, but building on your strengths) and to find out about how you manage your wellness in your Whole Life – not just your “Field of Play” (work for employees / study for pupils / students etc.) but in the “Field of Life”. Then be able do something to improve it. In a way which gives you the best chance of success – measuring and reviewing progress every six months or annually to inspire you to even more success.
You, as an individual, can benefit from WellKom’s validated and proven software. Active use has been proven, with people starting from different points of wellness, to deliver very significant improvements to one’s overall mental and physical health.
Organisations of different types: employers (all sizes and sectors), educational (senior schools, universities / colleges, apprenticeships; alumni); healthcare and others will benefit. More well and more engaged human beings – creating significant return on investment – starting within hours, and lasting for years!
WellKom has teamed up with some global brands (e.g. BT Global; Tech Mahindra) to enable as many people as possible to access, in a secure and private way. Anthony Phillips Managing Director WellKom Our values
WellKom will never sell user data to third parties. It will zealously defend the privacy rights and personal data of the people who use its service, including in its dealings with government entities.
WellKom’s terms of use and privacy policies will be clear, fair, and transparent. WellKom will not cover every possible future contingency, or claim rights and powers just because it can or because doing so is industry standard.
Privacy Policy
Thanks for visiting WellKom’s Privacy Policy. We’re updating our Policy to reflect changes in data privacy laws (GDPR), and we’ve added details about your ability to manage the information you share with us.
This updated Policy gives you more control over your information and more clearly explains how we use it. Our core commitments regarding your privacy haven’t changed, including the commitment to never sell your data. We’re also making some related changes to our Terms of Use and Cookie Policy so everything’s in sync.
As always, thanks for using WellKom’s personal wellness account, and please let us know if you have any questions or feedback.
Changes to This Policy
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using WellKom after a change, that means you accept this Policy.
How This Policy Applies
This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy.
By using our Services, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.
What We Collect and Receive
In order for you to create an account on and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:
Information you provide by completing forms— your name, email, organisation, job title, country of residence, login, and password details. If you complete the personal wellness questionnaire, we will save your responses on our secure server, unless and until you ask us to delete your responses.
Any User Content you add to your account in My Safe. We don’t use or view this information and simply provide the Services in My Safe as a personal file storage facility. The documents you upload here are stored on our secure server.
Information about your activity on and interaction with WellKom, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Site);
Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics here. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy;
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. WellKom may also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Google+, or other third-party accounts without your permission.
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may review, change or remove your information by emailing technicalservices@wellkom.org
How We Use This Information
European Union Users
Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:
Use of Data for Research Purposes
As part of WellKom’s commitment to improving the working environment, some of your data may be collated and shared anonymously with third parties for research purposes. You are entitled to have your data modified or deleted from our servers. If you wish to do so, please contact technicalservices@wellkom.org
We use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.
We analyse how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online wellness account we offer all our users.
We use the information we collect for the following purposes:
We will only collect personal data which is necessary to provide you with the Services or an associated or required service. We may process your personal data and sensitive personal data for the following reasons: o to provide you with a complete picture of your personal wellness and associated attributes, habits and risks; o to suggest activities to improve your personal wellness, habits and minimise the risk of adverse wellness conditions; o to recommend additional and/or external resources to use to further your wellness goals; o to promote or encourage you along your wellness journey; o to keep a record of your wellness levels and behaviours for you to review, compare and refer back to in future; o to encourage or nudge wellness behaviours in accordance with your chosen goals and activities; o administration and management of our Services; o as part of our business processes and relevant activities including auditing, business planning, accounting and transactions; o compliance with legal and regulatory obligations; o for research, statistical purposes or to improve our Services, including developing new wellness or reward partnerships; o to generate and administer the weekly or monthly rewards earned as a result of you getting active in accordance with the Services; o to award Vitality points; o to notify you about changes to our Services; o to improve our site to ensure content is presented in the most effective manner for your computer; o as part of our efforts to keep our site safe and secure; o to measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you; and o to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
This is not an exhaustive list and is subject to change where business, legal or regulatory requirements may dictate. We may combine information received from other sources with information we collect about you for the purposes set out above.
Data minimisation
We will only keep the minimum data required to maintain your personal wellness account and record and display for your personal development that which is strictly necessary, in accordance with the purposes as described in the section above
Storage limitation
We will only keep your information as long as you are an active customer. This means that if you should cease to access your account for longer than a year, we will delete your personally identifiable information. We will keep your personal wellness account open for a year because you may wish to leave some time between one profile and another to compare your wellness over a longer period of time. Users can leave up to one year between one profile and the next.
Your information will be deleted immediately upon request to technicalservices@wellkom.org
Once a year, the data we hold on record will be reviewed, deleted and / or anonymised as set out in this document.
Anonymised data may be held for a period of three years for research, scientific and statistical purposes. The reason for doing so is that it allows us to adapt and improve your personal wellness profile based on current trends and changes in the fields of health and wellbeing, and ensures that your personal wellness profile is always relevant and provides you with the most up to date resources and wellness strategies.
How This Information Is Shared
How we may keep, store and dispose of data
o We may continue to keep non-personally identifiable data for the research and statistical purposes to improve our Services. o To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse); o To enable us to provide you with our Services, and to improve and promote our Services; o To create and administer your account, contact you, and customize your experience of your online wellness account; and o To track and analyse use of the Services so that we can improve your online wellness account and provide you with the best experience possible.
None of your information is publically shared. We will not transfer your data outside of the EEA.
Information may be shared with trusted third parties such as an external statistician. If we do this we will ensure that all information shared is anonymous and can’t be traced back to an individual user on our site. The information shared is numerically encoded and cannot be interpreted by outsiders in the unlikely event that it is intercepted.
You may choose to share your profile with a coach or another user.
All recommended coaches are registered with the International Coaching Federation (ICF), and adhere to the strictest confidentiality principles. These principles are set out by the ICF. Should you choose to share your profile with a coach, sharing of personal information with the coach will take place in terms of your specific agreement with the coach in question, and in accordance with the principles laid out by the ICF. WellKom will not be responsible in any way for any breach of confidentiality or security, in the unlikely event that this happens after you have agreed to share your profile and personal information with the coach.
Should you choose to share your profile with a friend or other outside person, you do so at your own risk. WellKom is not responsible for any breach of confidentiality or security which occurs after you have shared your profile with such an individual.
Links to other websites and services
Our Site includes links to other websites, apps or services whose privacy practices may differ from WellKom’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service applies.
Retention
We also collect and maintain aggregated, anonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Email and Mobile Notifications
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.
You may choose to receive certain marketing email communications, and from which you may opt out at any time by writing to technicalservices@wellkom.org, or clicking the unsubscribe button in the email.
We’ll also send you service-related announcements when it’s necessary to do so.
Cookies & Other Technologies
This policy explains our use of cookies and other technologies to understand, improve and protect your online wellness account.
What they are
Cookies are small data files that are issued to your device when you visit a website and that store information about your use of a service. Pixel tags (which are also called clear GIFs, web beacons, or pixels) are little snippets of code or tiny images embedded on websites and in email that help us learn how you interact with our site and emails.
Why we use them
WellKom uses cookies and these other technologies to help recognize you as a repeat visitor and, to improve the quality of our Services.
How they work
When you visit your online wellness account, our web server sends a cookie to your device, which allows us to recognize your device (but not the specific person using it). By associating the identification numbers in the cookies with other account information when, for example, you log in to our Services, we know that the cookie information relates to your user account. Similarly, pixel tags in email communications help us identify how your device is being used to interact with our website.
Some examples of the types of cookies and other technologies WellKom uses:
Authentication
WellKom uses authentication cookies and similar technologies to tell us when you’re logged in to your account.
Security
Cookies also help keep your online account secure by facilitating security features and allowing us to detect activity that might violate our rules and Terms of Use.
These cookies help protect your account from being accessed by anyone other than you, alert you and us when your account is accessed, and provide capabilities that allow us to disable any active sessions you have (for example, when you log out or change your password).
Performance
Performance cookies help us route traffic between servers and understand how our site is performing, so we can provide you with the best experience possible. We may use third party software development kits (SDK) in our mobile apps to collect information about activity in the app, the type of device and operating system it is running on and how the app is functioning. For example an SDK may send us a report if the app crashes, and reports on which features of the app are used more than others.
Analytics and research
Cookies and other technologies also help us to understand, improve, and research features and content in your wellness account. For example, we may use cookies to understand how you are using our wellness resources or to determine which types of browsers or devices are accessing our site. You can opt-out of being included in Google Analytics here.
Social Media Platforms
Cookies and other technologies make interacting with social media platforms more seamless. For example, you can log in to your online wellness account using your social media credentials. These features are usually controlled by the social media platform you are using and are governed by its separate privacy policies and the preferences you set with that service.
Marketing
Cookies help us deliver targeted advertisements on social media platforms, based on your activity on WellKom, including the projects you’ve backed or creators you’ve followed on WellKom, and to track the performance of those ads. This is sometimes referred to as online behavioural advertising. In some cases, our partners may use cookies to provide us with information about your interactions with their services. Those third-party cookies would be subject to the third party service’s policies.
You can opt-out of online behavioural advertising. The Self-Regulatory Program for Online Behavioural Advertising program provides consumers with the ability to opt-out of having their online behaviour recorded and used for advertising purposes. To opt out of having your online behaviour collected for advertising purposes, click here.
Certain choices you make are both browser - and device-specific.
You can control certain cookies
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. Blocking or deleting cookies may prevent you from using most of our Services. To find out more about how to enable, disable, or delete cookies from your web browser, please visit here. Flash cookies, may be used on certain websites from time to time. Flash cookies cannot be controlled through your browser settings, but you can go here to control these settings.
Our Do Not Track Policy
Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Security
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. Your account information is protected by a password, which you should choose carefully and keep secure.
We undertake an analysis of the risks presented by our processing, and use this to assess the appropriate level of security we need to put in place.
When deciding what measures to implement, we take account of the state of the art and costs of implementation.
We have an information security policy (or equivalent) and take steps to make sure the policy is implemented.
Where necessary, we have additional policies and ensure that controls are in place to enforce them.
We make sure that we regularly review our information security policies and measures and, where necessary, improve them.
We have put in place basic technical controls such as those specified by established frameworks like Cyber Essentials.
All user data is encrypted. We limit and restrict access to our database to 2 vetted employees inside our organisation. These individuals are security checked before allowing them access to the data. Periodic checks to ensure that your security measures remain appropriate and up to date.
We make sure that we can restore access to personal data in the event of any incidents, such as by establishing an appropriate backup process.
We conduct regular testing and reviews of our measures to ensure they remain effective, and act on the results of those tests where they highlight areas for improvement.
Where appropriate, we implement measures that adhere to an approved code of conduct or certification mechanism.
We ensure that any data processor we use also implements appropriate technical and organisational measures.
Data Protection Authority
Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to (i) object to WellKom’s use of your personal information and (ii) lodge a complaint with your local data protection authority or the United Kingdom Information Commissioner’s Office.
United Kingdom Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Telephone: +0303 123 1113 Web: https://ico.org.uk/global/contact-us/
General Disclaimer of Liability for Content
WellKom Corporate Services Limited is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, WellKom Corporate Services Limited makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. WellKom Corporate Services Limited cannot guarantee uninterrupted and totally reliable access to this Website and cannot guarantee that the information is completely up-to-date and free of mistakes. All liability of WellKom Corporate Services Limited howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Neither WellKom Corporate Services Limited nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit WellKom Corporate Services Limited liability to you for death or personal injury resulting from our negligence or that of our employees or agents.1.4 English law is deemed in all cases to be the prevailing law under which any claims/disputes will be resolved and English courts shall have exclusive jurisdiction.
Around the world, we have local expertise, products and services to help you achieve exceptional and sustainable performance through personal and organisational wellness.
PWP™ is exclusively produced and marketed by WellKom Corporate Services Ltd. This document is supplied to you under the legal conditions, communicated and accepted by you, as demonstrated by you choosing to complete the PWP™ questionnaire. Furthermore, whilst great care has been taken to ensure the reliability of PWP™ it is entirely dependent upon the subjective self-report data of the user.
Answers to these questions are affected by our moods and life situations and these are likely to fluctuate over time. PWP™ has been designed to minimise the potentially confounding effects of emotional mood and response styles, as well as cultural differences, and yet no matter how good a questionnaire might be there is no substitute for personal one-to-one consultation or guidance.
More specifically, it is not intended as a clinical tool and is merely an indication and in no way replaces proper professional individual advice tailored to the individual. As with all questionnaires, PWP™ can, by its very nature, only represent a snapshot of a person's view at any single period in time.
Important: Please note that this report is not a medical diagnosis or, a substitute for medical advice. Therefore, if you have any concerns regarding your health, we advise you to consult a medical professional.
WellKom is not the owner, manager or supplier of the tools/apps listed in the online wellness account. The named supplier listed is the entity solely responsible for the tool/app. WellKom is not responsible or liable for any advice, or any other information, services or products that you obtain through the use of the tool/apps listed in the online wellness account.
These apps are intended to provide supportive relevant information only. It does not provide medical advice and it is not a substitute for a medical consultation. For less urgent health needs, contact your GP or local pharmacist in the usual way. If you have an urgent medical need you should call 111. If a life is at risk, call 999.