Metro is provided on a SaaS basis. Fees are chargeable on a per site basis, per calendar month.  This monthly per site fee includes all associated costs and includes :-
- License for application use
- Provision of infrastructure to support the application i.e. cloud based servers, operating systems, associated license required for operating system, database, access licenses
- Provision of load balance, DR, fail over, back up, application security, firewalls and anti-virus
- Support services Monday – Friday 08.00 – 18.00Hrs (excluding Bank Holidays)
- Environment Support is 24/7, for all infrastructure elements.
- Cost includes the provision of new releases and associated feature/functions unless specified as a new module.

A set up cost is also applicable and this covers initial configuration, integration and end user training.